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PRIVACY POLICY

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Thank you for choosing to work with Rose Event Nannies or for visiting our website.

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We understand that your privacy is important to you and that you care about how your personal data is used.  We respect and value the privacy of all of our clients and prospective clients and will only collect and use personal data in ways that are described in this policy, and in a way that is consistent with our obligations and your rights under the law.

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1. THE DATA COLLECTION & STORAGE

Depending upon how you use our website, or work with us we may collect some or all of the following personal data:

  • Your full name

  • Contact information including your address (optional), e-mail address, telephone number.

  • Information you have given us about your event, children and nannying requirements

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2. HOW AND WHY WE USE THIS DATA:

We may use this data for the following reasons:

  • To respond to your enquiry and provide a quotation

  • To fulfil the contract between us.

  • To personalise and tailor our services to you.

  • To communicate with you. This may mean responding to emails or calls from you.

  • To fulfil a legal obligation, which may include accounting or record keeping

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4. HOW LONG I KEEP PERSONAL DATA FOR

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

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5. STORAGE OF PERSONAL DATA

On your registration form you will find a section at the bottom asking for your consent to store the personal data you have provided. We use the third party provider; OneDrive (Microsoft), to store your data. To view its privacy policy, click here Privacy – Microsoft privacy For further details of where we store your data, please see our contact details below. 

We use a third party provider; Microsoft Forms, to create our forms. For information on how Microsoft Forms use your personal data, please click here Security and Privacy in Microsoft Forms - Office Suppor

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6. SHARING OF YOUR PERSONAL DATA

We take your privacy very seriously and will not share any of your personal data with any third parties for any purposes except those set out in Part 5, unless we are required to do so to fulfil our contract, comply with legal obligations, a court order or on the instructions of a government authority.  If any of your personal data is transferred outside of the EEA, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the GDPR, as explained above in Part 5.

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7. HOW YOU CAN ACCESS YOUR PERSONAL DATA

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date I receive your request. You will be kept fully informed of my progress.

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8. COOKIES

Our website uses cookies, as almost all websites do, to help provide you with the best experience possible. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

We use cookies to help to:

  • Make this website work as you’d expect

  • Remember your settings during and between visits

  • Improve the speed/security of the site

  • Allow you to share pages with social networks like Facebook

  • Continuously improve this website for you

  • Make my marketing more efficient

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We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)

  • Collect any sensitive information (without your express permission)

  • Pass personally identifiable data to third parties

  • Pay sales commissions

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You may disable cookies, but this may mean that the website will function correctly.

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9. HOW YOU CAN CONTACT US

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please send an email to ella@roseeventnannies.co.uk

 

10. CHANGES TO THIS PRIVACY POLICY

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change the business in a way that affects personal data protection. You will always be able to find the current version of this policy on this page. This policy is effective from 1st December 2022.

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